On Friday lunchtime I made seven orders to different suppliers for car parts on eBay.
All were notified to me as dispatched before 6pm.
2 arrived on Saturday, 3 more arrived today, the final 2 are due tomorrow. All were 'Free P&P'. The largest order was about ?25, the smallest less than ?3. Total ?82.
This is the kind of service I've come to expect from domestic online suppliers, generally.
I also made an order for a couple of small parts from a well-known & well-respected archery shop at about the same time. Both were marked as in-stock. Total ?82 inc ?3.75 P&P.
They haven't even been dispatched yet. This isn't the first time that this has happened.
So, the questions are:-
1) What are your experiences of dispatch times for in-stock archery orders?
2) Are you happy that archery shops are treating their online customers well enough or would you like to see improvements?
3) Is there anything we, as a community of archery consumers, could do to encourage archery suppliers to 'up their game'?
- Which don't hurt us.
(Such as boycotts, due to the need to shop around for full options & comparative pricing etc.)
No need for any 'name-and-shame', just general observations & true feelings please. We're not politicians
All were notified to me as dispatched before 6pm.
2 arrived on Saturday, 3 more arrived today, the final 2 are due tomorrow. All were 'Free P&P'. The largest order was about ?25, the smallest less than ?3. Total ?82.
This is the kind of service I've come to expect from domestic online suppliers, generally.
I also made an order for a couple of small parts from a well-known & well-respected archery shop at about the same time. Both were marked as in-stock. Total ?82 inc ?3.75 P&P.
They haven't even been dispatched yet. This isn't the first time that this has happened.
So, the questions are:-
1) What are your experiences of dispatch times for in-stock archery orders?
2) Are you happy that archery shops are treating their online customers well enough or would you like to see improvements?
3) Is there anything we, as a community of archery consumers, could do to encourage archery suppliers to 'up their game'?
- Which don't hurt us.
(Such as boycotts, due to the need to shop around for full options & comparative pricing etc.)
No need for any 'name-and-shame', just general observations & true feelings please. We're not politicians