Damaged item from shop - what seems fair

PLEASE HELP TO FUND ARCHERY INTERCHANGE

LittleSkink

Active member
I am in a real quandary, bought a leather bracer for my daughter and when we got it home there is a cut in the leather - see pic, its about 20mm.

Sent a picture to them but didnt get a reply, so guess they had closed for the day. Have tried to remove identifying marks as its what folks think, not who sold it that matters. FWIW this was made to order not off the shelf

Its pretty disappointing to my daughter (and me), but I dont want to appear an a***. Not shopped there before but actually planning to get some limbs and arrows there on the next trip. And hopefully a field bow in the near future.

So what do folks think is a reasonable ask?

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