They just sent out an email saying they would be closed until 3rd January due to staff shortage.
The Archery Shop-Online
- Thread starter Tonym
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Sadly I’ve just reclaimed payment for an order that never arrived. I’d used them before and had satisfactory service. It’s a shame things have gone bad for them.
Maybe longer than that!
Just had an email advert for their "Boxing Day Sale" which states, "ALL ORDERS PLACED OVER CHRISTMAS AND NEW YEARS ARE EXPECTED TO BE SHIPPED THE WEEK COMMENCING THE 1ST OF JANUARY!". Good Luck!
This is all a bit sad.
The archery shop will have been someone's passion at one point and it won't ever have been their intention to disappoint customers.
It's sad that a business that no doubt started as someone's dream is now struggling so badly due to the covid aftermath, the recession, competition from the internet, drop in demand, and other pressures.
I'd like to think that they can still turn things around but I suspect that their brand has been tarnished too badly now.
The archery shop will have been someone's passion at one point and it won't ever have been their intention to disappoint customers.
It's sad that a business that no doubt started as someone's dream is now struggling so badly due to the covid aftermath, the recession, competition from the internet, drop in demand, and other pressures.
I'd like to think that they can still turn things around but I suspect that their brand has been tarnished too badly now.
I doubt there's any way they can turn things around now. It's a textbook case of how not to treat your customers.
It’s very sad that they are still promoting Sales and taking orders when it appears that they are not even attempting to fulfill the orders from the past few months. According to TrustPilot reviews, neighbouring businesses said the shop was open for less than an hour per day in the run up to their Christmas closure and this explains why no one ever answers the phone. That’s not a good sign and it may be that they do not intend to re-open at all in the New Year if they have not been opening up in the run up to Christmas. The warning signs all seem to suggest that this is a business going under. I feel sorry for those not aware that the shop is not fulfilling orders, and who will join the many who have already lost their money. I will never use them again.
Stretch
Well-known member
I agree with the comment above about it being a bit sad. Certainly I will not place another order with them until there is a clear explanation of why they are taking orders and not fulfilling them. Why they are advertising sales when they cannot serve customers etc. An “oh some staff were ill” is not going to be enough, if you can’t run the business you have to put it on hold - despite the challenges associated with that.
I hope they can turn it around but it certainly does not look good.
Stretch
I hope they can turn it around but it certainly does not look good.
Stretch
It's a real shame. I live near the shop and pre-pandemic, used to go in there probably every couple of weeks on average and always came out with something, even if it wasn't what I went there for.
Then they started to reduce down to almost no stock in-house and instead concentrating on online sales.
Once there is less chance of you getting something in store, there is less reason to go in there and more reason to shop around on the internet. I get that the internet can expand your sales but to me it always seemed a false economy to effectively discourage local archers from visiting the shop. There are a lot of archers and clubs in the area.
I know you have to staff a shop, but if you have the staff also preparing internet orders whilst the shop is quiet, then it shouldn't be like they are twiddling thumbs whilst getting paid.
Whether that is the reason for the demise, likely we'll never know.
Then they started to reduce down to almost no stock in-house and instead concentrating on online sales.
Once there is less chance of you getting something in store, there is less reason to go in there and more reason to shop around on the internet. I get that the internet can expand your sales but to me it always seemed a false economy to effectively discourage local archers from visiting the shop. There are a lot of archers and clubs in the area.
I know you have to staff a shop, but if you have the staff also preparing internet orders whilst the shop is quiet, then it shouldn't be like they are twiddling thumbs whilst getting paid.
Whether that is the reason for the demise, likely we'll never know.
I live nearby too which meant I could collect online orders.
Prices seemed to go up, wait times up but some of that could be due to the pandemic, stock choices down.
if collecting an online order I always had a look around the shop it as you say latterly there was hardly any physical stock apart from small items eg fletches. I was told they were now focussing on online sales.
Incorporated on 17 May 2011. Sad it went from this in 2014
Archery store on target for global success, thanks to improved website
AN archery store in Poole is now selling equipment across the globe thanks to an improved website and online store.
www.bournemouthecho.co.uk
It's not just those that have lost money, and loyalty scheme points, but those who have lost their jobs too
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